Bernard Morrow

Bernard Morrow
Morrow Mediation
ADR, Mediation

Bernard Morrow, principal of Morrow Mediation in Toronto, offers mediation, arbitration and alternative dispute resolution services.

Mr. Morrow graduated with a Bachelor of Arts in political science in 1982 and a Bachelor of Laws in 1985, both from the University of Western Ontario. He earned his Master of Laws from the London School of Economics and Political Science in 1988 in the areas of labour, employment law and human rights. He was called to the Ontario Bar in 1988.

Originally practising as a litigator, Mr. Morrow went on to train in mediation and alternative dispute resolution (ADR) consulting both in Canada and the U.S. In 2013, Mr. Morrow was awarded the Chartered Mediator designation by the ADR Institute of Canada.

Since 1994, Mr. Morrow has offered mediation and arbitration services, focusing on commercial breach of contract cases, human rights, property insurance appraisal disputes, partnership dissolutions, construction disputes, personal injury cases, and employment and labour disputes including wrongful dismissals.

He has developed systems for both public and private organizations and programs to handle matters involving family business succession, corporate and partnership divorces, resident reintegration processes in group homes, and roll-out of mediation processes for public sector agencies.

In addition to his ADR practice, Mr. Morrow was appointed the Complaints Resolution Commissioner for the Law Society of Ontario for a two-year term in 2014. He was re-appointed for a second term in 2016. The Commissioner performs an ombuds role, independently reviewing complaints against lawyers and paralegals. Having completed his time as Commissioner, Mr. Morrow now offers coaching and training to lawyers and paralegals who have an interest in avoiding professional conduct complaints.

He has been legal counsel and senior facilitator with Ontario's Dispute Resolution Office where he developed and delivered ADR-focused training programs, facilitated workplace interventions, and designed consulting projects involving public and private sectors.

Mr. Morrow has developed training programs, including an advanced negotiation course for the University of Toronto’s School of Continuing Studies and a certificate program in ADR for the Seneca College of Applied Arts and Technology.

Mr. Morrow served as Chair of the Ontario Bar Association’s ADR Section Executive and is a member of the ADR Institute of Ontario, the Human Resources Professionals Association and the Forum of Canadian Ombudsman.

Bernard Morrow Posts

Ounce of prevention could curtail complaints against lawyers

Increased mandatory programming to address better client communication and file management could seriously trim complaints to the Law Society of Ontario (LSO) against lawyers and paralegals, says Toronto mediator Bernard Morrow . Read more

Workplace investigation, mediation roles are apples and oranges

Organizations faced with workplace conflicts may be required to call in an independent investigator to uncover the root cause of the issues and make recommendations but they shouldn’t, as a general rule, retain the same person to mediate, says Toronto mediator Bernard Morrow. Read more

HRTO backlog calls for innovative outsourcing

Out-of-the-box thinking is required to address the backlog of cases at the Human Rights Tribunal of Ontario (HRTO) due to a shortage of adjudicators, says Toronto mediator Bernard Morrow. Read more

Early mediation in workplace disputes a tradeoff between savings and information

Employers and employees must weigh the benefits of potentially significant cost savings against the uncertainty of an incomplete record when opting to mediate their workplace disputes early in the litigation process, Toronto mediator Bernard Morrow tells Read more

Settlement not the sole indicator of a successful mediation

Cooling-off periods and interim agreements can help parties consolidate gains made in mediation, even if the session did not result in a settlement, Toronto mediator Bernard Morrow tells Read more

Family-run companies can be crippled by old conflicts

Personal histories add layers to legal disputes in family-run businesses, Toronto mediator Bernard Morrow tells Read more

Postal dispute mediator faces challenges as rotating strikes spread

The federally appointed mediator in the Canada Post labour dispute faces several challenges , particularly as the busy holiday season approaches and public pressure mounts, Toronto mediator Bernard Morrow tells Newstalk 1010. Read more

NHL, former players enter mediation over concussion claims

Circumstances will likely have to change before former professional hockey players can hope to come to a mediated settlement with the National Hockey League (NHL) over their concussion-related claims, Toronto mediator Bernard Morrow tells . Read more

Health club class-action settlement demonstrates value of mediation

The class-action settlement between a large fitness chain and a number of its employees shows the potential value of mediation for all parties involved in a dispute, Toronto mediator and arbitrator Bernard Morrow tells . Read more

Morrow reflects on tenure as LSO's Complaints Resolution Commissioner

Reflecting on the past four years as the Law Society of Ontario's (LSO) independent Complaints Resolution Commissioner, Toronto mediator and arbitrator Bernard Morrow says it was eye-opening to see first-hand how members of the public perceive the delivery of legal services in the province. Read more

Parties can experience 'mediation chill' when disclosing offers

If there’s a fear at mediation that the process may not result in a resolution, a party may be reluctant to present a best and final offer because, if it’s rejected, that will be their starting point at pretrial, Toronto mediator and arbitrator Bernard Morrow tells Law Times . Read more

Will stayed Uber class action deter use of ADR?

Toronto mediator and arbitrator Bernard Morrow hopes a recent ruling staying a proposed $400-million class action in favour of arbitration in the Netherlands doesn’t have a chilling effect on the use of ADR processes. Read more

Cannabis industry a case study in applied negotiation

A flurry of recent takeovers in the cannabis sector should be of interest to students of negotiation theory, Toronto mediator Bernard Morrow tells Read more

Unilateral cost-cutting measures could lead to toxic workplaces

Ontario employers are likely well aware of the legal implications of Bill 148; however, it’s important to also be mindful of the high cost of low morale, Toronto mediator Bernard Morrow tells . Read more

The kids are alright*

By Bernard Morrow . End of year. Time to reflect and take stock. Time to recharge and reset. Read more