Redress Risk Management (post until May 31/19)

Responding to a ‘meritless’ College complaint

By Lonny Rosen

When faced with a complaint from a patient, or even from someone else (such as a member of the patient’s family, a colleague, or any other person), health professionals typically review the complaint, think about the interaction(s) or situation that gave rise to the complaint, and review their notes and records relating to the patient (where applicable), and then discuss these with their counsel.  Read More at Rosen Sunshine LLP Blog


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