Do you know how to apologize?

By Kate Dewhirst . A note popped into my inbox this morning from Michael Hyatt, who is an extraordinary business coach. The topic is “The anatomy of a true apology.” Read more

Personal health information breaches: prevention, quick responses key

By Lonny Rosen & Elyse Sunshine . Canada has several laws in place to protect individuals’ private information, including personal health data. When a person’s privacy is breached, organizations, including hospitals and other health facilities, such as doctors’ offices, should immediately take steps to respond quickly and responsibly. And in order to prevent such breaches, proper policies, procedures and personnel training should be in place. Read more

The controlled act of psychotherapy

By Lonny Rosen & Elyse Sunshine . The controlled act Read more

Health privacy update – August 2017

By Kate Dewhirst . The Information and Privacy Commissioner of Ontario has just released two new correction request decisions – 46 and 47 (dated June 2017 but released the last week of July). Decision 45 has not yet been released. Read more

Medically assisted dying should be part of health-care decisions: Sunshine

Medically assisted dying for people who suffer from mental illness is a complicated issue, Toronto health lawyer Elyse Sunshine tells Zoomer Radio. Read more

Dewhirst offers training in evolving health privacy compliance

The legal role and importance of a privacy officer is growing in every health-care facility and case law is now assessing financial penalties for non-compliance and errors, says Toronto health lawyer Kate Dewhirst. Read more

Texas defamation suit picture of an online nightmare: Dykeman

A social media campaign by former clients that destroyed a Texas photographer's business is a "cautionary tale" of how quickly reputations and businesses can be destroyed by negative online commentary, says Toronto health lawyer Mary Jane Dykeman. Read more

New obligations on custodians in event of privacy breach

By Lonny Rosen & Elyse Sunshine. Since the implementation of the Personal Health Information Protection Act, 2004 (PHIPA) in 2004, Health Information Custodians (custodians) have had a duty to take steps to safeguard the personal health information (PHI) in their custody and control to prevent PHI from being lost, stolen, or accessed by someone without authorization (a privacy breach). Custodians have also had an obligation to notify individuals at the first reasonable opportunity if their PHI is lost, stolen or accessed by unauthorized persons. While the Information and Privacy Commissioner of Ontario (the IPC) has previously recommended that custodians contact the IPC in the event of a breach, and that custodians contact health regulatory colleges (the college) if employees who are regulated health professionals engage in conduct that results in a privacy breach, recent amendments to PHIPA and to the regulation there under make such reporting a legal obligation of custodians. Read more

Legal innovation – unlocking your creativity

By Kate Dewhirst . The pressure to “innovate” is everywhere. Read more

Nurse fails to accept full responsibility for past misconduct

By Lonny Rosen & Elyse Sunshine. A nurse applied to the College of Nurses of Ontario (the College) for his revoked registration to be reinstated. Unfortunately, his minimization of his professional misconduct in another jurisdiction resulted in the denial of his application. Read more

The meaning of health law: Dewhirst

Practising health law is more than just acquiring a set of legal skills, it means immersing yourself in a discipline that goes to the heart of people’s lives, says Toronto health lawyer Kate Dewhirst. Read more

Managing everyday complaints in health care

By Kate Dewhirst . I recently surveyed administrative and clinical team members at a family health team and discovered the top five issues that lead patients or families to complain where the conversation can get heated: Read more

Report on health-care procurement 'forward-looking, ambitious'

Many of the recommendations in a new report on how to optimize the quality and efficiency of Ontario’s health-care procurement strategy are “appropriate and forward-looking,” but creating a province-wide supply chain entity and the timelines around it are ambitious, says Toronto health lawyer Michael Gleeson. Read more

Doctor advised against acquiescing to improper demands of patient

By Lonny Rosen & Elyse Sunshine . The Health Professions Appeal and Review Board (the Board) reviewed a decision of the Inquiries, Complaints and Reports Committee (the Committee) of the College of Physicians and Surgeons arising from a doctor giving a patient a vaccination for hepatitis B even though she already had hepatitis B, in order to “appease her” and “ease her stress.” The Committee’s decision was to provide advice to the doctor and to accept a remedial agreement requiring the doctor to engage in self-study. The patient sought a review of this decision. Read more

Dykeman receives OBA health law award

The Ontario Bar Association (OBA) has recognized Toronto health lawyer Mary Jane Dykeman as the 2017 recipient of the Susan Hilary Davidson Memorial Award for Excellence in Health Law. Read more