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Demonstrating empathy vital for call-centre staff

Creating an emotional connection with people who call a law firm looking for assistance brings value to both clients and lawyers at the firm, says Tom Ball, director of sales and ... Read more

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A tale of two separation dates — when divorcing couples disagree

It may take two to tango, but it only takes one to decide when to break up the dance, and the same goes for marriage, Toronto-area family lawyer Reesa Heft  tells ... Read more

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The ripple effects of construction projects

In a recent TEDx Talk in Brantford, Toronto construction lawyer Janice Quigg tells her audience about the many and varied positive ripple effects of construction projects. ... Read more

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Verdict in Winnipeg case only 'reasonable' outcome: Hicks

The not-guilty verdict for a man accused of killing a 15-year-old aboriginal girl in Winnipeg was the right one given the paucity of evidence against the accused, Toronto criminal ... Read more

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Tax changes for private companies

The federal government's proposed changes to rules for the taxation of private corporations have changed since they came out last summer, Toronto corporate lawyer  Peter ... Read more

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Legal weed unlikely to boost impaired driving numbers

Legalizing marijuana for recreational use is unlikely to have a large long-term effect on impaired driving rates, Toronto critical injury lawyer  Dale Orlando tells  ... Read more

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Golf cart not automobile for SABS purposes

An Ontario tribunal ruling that found golf carts are not automobiles for the purposes of obtaining accident benefits is principled in its analysis, Ottawa personal injury lawyer ... Read more

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Tough task for condo owners to shut down brothels

A B.C. case highlights the difficulties condo owners face when trying to shut down brothels operating in their buildings, Toronto litigator  Stefan Rosenbaum tells  ... Read more

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Treatment financing ensures rehab continuity

Treatment financing could be the answer for injured claimants who have exhausted their medical-rehabilitation benefits or been denied coverage, enabling them to ... Read more

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Pre-litigation mediation an underappreciated tool

Early mediation can save parties the hassle and expense of a trip to court, Toronto employment lawyer and mediator  Kumail Karimjee tells  AdvocateDaily.com . ... Read more

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Howard Winkler representing former Ontario PC leader in libel suit

Toronto litigator and mediator Howard Winkler  of  Winkler Dispute Resolution  is part of a team representing the former Ontario PC leader in a libel claim against ... Read more

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Digital investigation FAQs

After more than a decade of experience in digital investigations, Ryan Duquette , principal of Oakville-based  Hexigent Consulting,  has seen it all. Before founding ... Read more

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'ADR mindset' benefits parties to shareholder disputes

Parties to a shareholder dispute can save time and money by adopting an “ADR mindset” to deal with the problem, Toronto litigator and commercial arbitrator  ... Read more

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Blind selection versus quotas to promote diversity

A proposed amendment that would require companies to set internal targets to increase under-represented groups on boards of directors raises a much bigger issue around how to ... Read more

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Family businesses ripe for oppressive conduct claims

The unique nature of family-run businesses makes them particularly prone to oppressive conduct actions, Toronto commercial litigator  Kevin Fisher  tells  ... Read more

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Juries Act change a barrier to allowing more minorities

An amendment to Ontario’s Juries Act almost a decade ago has played a significant role in perpetuating the under-representation of minorities on juries, Brampton criminal ... Read more

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Officer’s discipline could discourage other complaints

A Toronto Police Service decision to dock a female officer eight hours’ pay for being part of sexually explicit online group chats will discourage other officers from ... Read more

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Accessibility and inclusion drive MacDonald

When Toronto human rights lawyer Lorin MacDonald decided to limit her practice to helping people with disabilities who have experienced discrimination, she worried that she was ... Read more

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Botting's client receives minimum sentence for murder

A British Columbia teen originally charged with first-degree murder in the death of his mother — and facing life imprisonment without parole eligibility for 25 years — ... Read more

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Best to file evidence no matter how strong your case is

Parties in trademark disputes should always put their best foot forward and file evidence to support their position no matter how confident they are, Toronto intellectual property ... Read more

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